What do you need to worry about when you are looking at the VoIP- Ready state of a customer’s network? 3 Things: packet loss, latency, and bandwidth. Here is why:
- Packet Loss can happen and it should be 0 between customer and GlobalPhone’s servers
- Latency needs to be below 100ms between customer and GlobalPhone’s servers
- Bandwidth available for both upstream and downstream should have 80 kbit/s of bandwidth available. So, if for example the customer will have 10 concurrent calls up at any one time, there needs to be 800 kbit/s of bandwidth available for the calls in progress (both upstream and downstream).