Customers switching to VoIP phone systems are often faced with the question of what to do with their traditional fax machines. Businesses will always require fax machines to send hard copy documents. Fax-to-email is a good solution for receiving most faxes, but falls short when sending documents because it requires the sender to scan and then email documents. Gphone solves the issues of security and reliability with connecting fax machines over the open Internet; it allows users to connect their fax machine to their ethernet; and it allows businesses to merge fax machine traffic with their desktop faxing. With VoIP providers, the fax machine has been left out in the cold. Simply connecting the fax machine to VoIP hasn’t solved the problem – it has merely reduced the reliability associated with faxing fax machines.
The GPhone Fax solution uses an HTTPS Enabled Fax Analog Telephone Adapter (ATA). It uses a standard Ethernet connection and sends faxes securely over the internet without the need for a traditional phone line. Fax machines connected to traditional ATA’s sending FAX data over VOIP are inherently unreliable. The GlobalPhone solution solves that problem.
The GPphone Fax ATA differs from other Fax ATA devices in several ways: HTTPS provides more reliable connections to VoIP than T.38. We use FaxBack HTTPS Fax software, which is not susceptible to burst packet loss and other issues associated with T.38 over the open Internet. HTTPS fax communication is encrypted from point to point, via SSL, which is critical for HIPAA and SOX regulated industries. And by using HTTPS ports, no additional firewall provisioning is needed, making installation easy and painless. Additionally, the user experience of the fax machine is fully preserved, including the ability to hear if an incorrect fax number was dialed, and a person answered the call instead of a fax device.
AudioCodes’ new HTTPS Fax Enabled ATA provides a wider range of network connection options for fax machines, including the open Internet, satellite, cellular data and Wi-Fi networks. Each of these paths requires a robust fax communication for reliability and security, and the new Fax ATA and connection solutions from FaxBack provide this functionality. Multi Function Printers (MFPs), which are currently a staple of today’s business infrastructure, can now connect as easily as dedicated fax machines to over-the-Internet fax service providers.
By creating the industry’s most advanced Fax solution, GPhone is allowing individuals and business to connect fax machines to their existing fax-to-email accounts that allow outbound SMTP based email-to-fax, also known as T.37 connections. We help business customers increase the value of their fax server investments, by providing complete traffic management capabilities and by extending more features to the fax machine than were previously possible.