Broadsoft recently published its annual cloud collaboration industry analysis for 2017. This survey shows the enterprise end users’ perspective on unified communications as a service (UCASS). It surveys 1,005 enterprise IT decision makers in 7 countries on all continents. GlobalPhone shares with you a portion of that survey related to what most companies are currently using for communication and collaboration tools. The survey shows that 80% of companies are actively considering moving to cloud-based communications services. It also shows many companies still rely on traditional technologies and old phone systems. The market is still far from saturated.