VoIP services have been taking the business world by storm recently. Businesses are finding that utilizing VoIP technology enables them to save time and money while also improving the overall efficiency of their phone system and staff. In addition, single users are also finding them to be an effective and affordable option.

There are, however, also some disadvantages when it comes to using VoIP phone services. The purpose of this article is to provide you with a deeper look into the many pros and cons of VoIP. Let’s take a look at what they are.

Pros of VoIP

  • Price. Almost VoIP services, no matter how advanced the technology, are much cheaper than traditional phone services. Most of the applications associated with the technology are also free, although there are a few pieces of equipment necessary for users in a business setting.
  • Video calling. Almost all VoIP services today come with video calling included. This is very useful for business owners and individuals that want to have a more personalized call with another person while enjoying the convenience of doing so right from their office or home. Video calling is generally included free when purchasing a VoIP system, although some require a small fee for enhanced features.
  • Versatility. The versatility of VoIP technology is one of the biggest reasons that business owners love it. It can be used to make free calls from PC to PC, support conference calling, and create automated options for people to choose from when they phone in to the system. Most systems also have the typical features of call forwarding, call waiting, and three way calling.
  • Portability and convenience. Most VoIP systems allow you to take the phone with you and use it wherever broadband is available. This makes for a much more convenient option than having your phone tied to a single area.

Cons of VoIP

  • Sound quality. Many new users of the technology are less than impressed with the sound quality that they provide. You can generally fix this issue, however, by ensuring that you have sufficient bandwidth and invest in solid equipment.
  • Only make sense with broadband. While you can usually connect your VoIP system to your mobile phone, the costs associated with doing so make it a poor option. For this reason, using the technology is only recommended in areas where a broadband connection is readily available.
  • Needs electrical power. While this is not generally a major issue, you should be aware that your VoIP system will not work if the power is out in the same way that traditional land-line phones do.

The Final Word

While there are several advantages to VoIP technology, there are also some issues that you should be aware of being investing in the system. Getting used to the technology can take a bit of time, but overall it is a convenient, quality option that can save you quite a bit of money over the long term. Contact Gphone to get started!