GlobalPhone Customer Profile
GlobalPhone manages over ten thousand corporate PBX phones in 45 states in the US. GlobalPhone also provides international phone card services to over thirty thousand corporate and individual accounts and several million prepaid phone card accounts. GlobalPhone’s customers are located in over 130 countries world-wide, comprising individuals, businesses, government and military organizations.
These are emails from real GlobalPhone customers:
GPhone has seamlessly integrated our US and Australian offices, providing superior functionality and customer service, and has done so at a substantial saving.
I just want to thank you for the service provided to us by your sales, and support teams. They always treat us as though we're the most important customer on the planet, and, they always go above and beyond to provide excellent support and service. Even when I call in with no prior notice, on an issue discovered at a location that I'm visiting, everyone does everything that they can to get the issue resolved as quickly as possible, and get us back up and running again. Your staff are very knowledgeable, and extremely courteous, and I just can't say enough good things about the way that we are treated, and the confidence that I have in your team. It truly is a pleasure to do business with GPhone.
Xacti, LLC and its related companies has used Global Phone since 2009. Initially it was to lower costs and simplify routing of calls between our inside to our outside contract call center.
Kudos to Globalphone for reliable service and strong customer support! We use Gphone for our nationwide ticket selling operation and have found them to be a reliable partner.
At BFSFCU, we serve the employees of the World Bank Group and the International Monetary Fund and the families of these employees. We found such a valuable service with GlobalPhone.
AIS has been using GlobalPhone for our telephony needs since relocating our corporate headquarters to Reston, VA in the 2005 timeframe.
“The service is great and the turn up went wonderfully. I was not expecting perfection.”
— Steve Miller, ChemNutra —
“I have never enjoyed such an absence of complaints with VOIP before GlobalPhone.”
— Edward Leonforte, Freight Exchange LLC —
“We have been a GlobalPhone customer for 3 years with very few problems. We talked to several different providers in search of a Broadsoft-based platform with support for multiple branch offices, integrated conferencing, international LD packages, and ease-of-use. GlobalPhone was able to deliver all of this in a flexible, competitive package.”
— Mike Myshrall, Mercator Capital —
“The transition was simple and painless, from a dinosaur to a sophisticated state of the art PBX. If you need a fast and reliable telephone service, contact GlobalPhone.”
— Rich Schmelz, Arete Systems —
“I have been a GlobalPhone customer for about 6 months. Their service has worked easily and very well. During setup and configuration, they were easily accessible.”
— Erik Pelton, Erik M. Pelton & Associates, PLLC —
“I’ve been very pleased with GlobalPhone over the years. I’ve been using your service for two years, from Tbilisi to Tokyo, Massachusetts and many places between. GlobalPhone has been reliable and economical all along. Your Callback is the way to go in Japan.”
— C. Tejirian, Department of State —
“My GlobalPhone bill arrived the same day as my regular carrier’s. I am ready to testify about the fleecing of America’s troops stationed overseas by your well-known competitors.”
— J. Turner, US Armed Forces, Germany —
“GlobalPhone has saved the Mexican Embassy in Haiti and our staff many thousands of dollars over the past year.”
— Ambassador C. Ferrer, Haiti —
“I just compared my old MCI bill with my GlobalPhone bill and the savings with GlobalPhone is huge! Keep it up!”
— K. McCormick, RI —
“Your service is AWESOME!! I use it all over the world. And, thanks for having a great Customer Service Department — I am so happy not to have to press numbers over and over to reach a real person.”
— D. Sheehy, AZ —
“These prices are absolutely incredible!! Wow! I’ve tossed my other calling cards and long distance carriers in the trash. I am so happy to be saving so much money on international and long distance faxes.
Last month, it cost me $32 for a 10-minute fax to Australia. This month, with GlobalPhone, it only cost me $0.97 for a 23-minute fax to the UK!!
I only wish I had signed up sooner.”
— A. Cardarelli, Fairfax, VA. —
“I just received my first invoice, and I can’t tell you how thrilled I am that there are no hidden charges or anything — it just seemed too good to be true, that I could talk to my friends in Australia for almost an hour for under $6.00.
Thank you so very very much. I just had to say something.”
— Patricia R. Palmerton —