Stephen Leaden, a contributor to Unified Communication Strategies, recently published an article focusing on how enterprises can be affected when their aging communications system becomes no longer supported by the manufacturer. 
We would like to highlight the top three takeaways that we think enterprises should consider and also offer a solution to the end-of-support problem.
We know Halloween just ended, but it’s never too late to keep this in mind come Halloween 2017. 
For most people, Halloween is about dressing up in costumes, telling ghost stories, and trick-or-treating. Lucky for you, the Global Phone team isn’t “most people”. That is why we are going to give you some advice about a part of Halloween that is often overlooked: preparing for the zombie apocalypse.
In any office environment, if you’re set up with PCs and an Internet connection, there’s really not much more you need to do to prepare to a move to a hosted business VoIP system.
In most cases, it’s as simple as signing up for service with an established provider, installing phones (and perhaps a router) and integrating them into your existing network. Then voila – you have a service that’s more feature-rich than traditional phone systems, and also a service that’s more reliable, more flexible and less expensive. Continue reading →
Businesses can choose between buying an in-house IP PBX or renting a “Hosted” pbx service, or cloud-based service. The business must be able to address Total Cost of Ownership (TCO) in a thorough and compelling way. A TCO comparison, to be comprehensive and balanced, must consider the widest range of relevant factors. Readily quantifiable cost factors related to an IP PBX in the context of a TCO analysis are: Continue reading →
Many employees are faced with exasperating traffic jams, wasted hours commuting and expensive gas prices. They want jobs closer to home. Telecommuting can be a strategic business advantage for companies that successfully implement it. By leveraging Voice over IP technology, you can ”Go Green”, and save money. Continue reading →
Customers switching to VoIP phone systems are often faced with the question of what to do with their traditional fax machines. Businesses will always require fax machines to send hard copy documents. Fax-to-email is a good solution for receiving most faxes, but falls short when sending documents because it requires the sender to scan and then email documents. Gphone solves the issues of security and reliability with connecting fax machines over the open Internet; it allows users to connect their fax machine to their ethernet; and it allows businesses to merge fax machine traffic with their desktop faxing. With VoIP providers, the fax machine has been left out in the cold. Simply connecting the fax machine to VoIP hasn’t solved the problem – it has merely reduced the reliability associated with faxing fax machines. Continue reading →