In any office environment, if you’re set up with PCs and an Internet connection, there’s really not much more you need to do to prepare to a move to a hosted business VoIP system.

In most cases, it’s as simple as signing up for service with an established provider, installing phones (and perhaps a router) and integrating them into your existing network. Then voila – you have a service that’s more feature-rich than traditional phone systems, and also a service that’s more reliable, more flexible and less expensive. Continue reading →

Customers switching to VoIP phone systems are often faced with the question of what to do with their traditional fax machines.  Businesses will always require fax machines to send hard copy documents. Fax-to-email is a good solution for receiving most faxes, but falls short when sending documents because it requires the sender to scan and then email documents. Gphone solves the issues of security and reliability with connecting fax machines over the open Internet; it allows users to connect their fax machine to their ethernet; and it allows businesses to merge fax machine traffic with their desktop faxing. With VoIP providers, the fax machine has been left out in the cold. Simply connecting the fax machine to VoIP hasn’t solved the problem – it has merely reduced the reliability associated with faxing fax machines. Continue reading →