Business VoIP Solution for the Small to Medium sized Business (SMB)A private branch exchange (PBX) is a telephone exchange that serves a particular business or office, as opposed to one that a common carrier or telephone company operates for many businesses or for the general public. PBXs are also referred to as:
For small to medium sized businesses with between 5 and 100 employees, it is generally more cost effective to select a Business VoIP service provider that is dedicated to this particular market. This is one of the fastest growing areas for Business VoIP and is expected to account for more than 1.7 million lines and $1 billion in market size in 2007 according to Forrester Research. For this particular Business VoIP market, the VoIP service provider typically installs a voice enabled router that connects to a cable or T1 or T3 line depending on your telephony and data requirements. This can support all of your voice and data needs for your company and provides a Quality of Service (QoS) such that your voice packets get higher priority than your data packets during high traffic times. A large switch connects the router to your Local Area Network (LAN) and any IP based device can then be connected to the switch whether it be a computer, an IP phone, or just an ATA and a regular analog telephone. Below is a list of Hosted PBX retail providers in alphabetical order. This comparison of business phone system providers will assist you in making an informed decision.
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